Terms and conditions

These terms apply to your use of this website and to courses, events and company programmes provided by Public Sector Sales Academy ("PSSA", "we", "us"). Please read them before enrolling or submitting an enquiry. 1. About us PSSA is a professional training academy delivering courses on selling to the public sector. Our courses are delivered online through our learning platform, CohortCore, in scheduled facilitated sessions, and as programmes arranged with individual organisations. 2. Information on this website We aim to keep course descriptions, module titles, entry requirements, fees and dates accurate and up to date. The information published on the course pages of this website is the definitive description of what a course covers. Answers generated by the question box on our course pages are a guide only and do not form part of any contract. We may update or withdraw published information at any time before a course is confirmed. 3. Enrolment Enrolment is confirmed when we accept your application in writing and, where a fee applies, when payment has been received. Some courses have entry requirements; we may ask for evidence of relevant experience or prior completion, and we may decline an application that does not meet them. 4. Fees and payment Fees are stated on the relevant course page in Nigerian Naira unless we state otherwise, and are payable before a course begins unless we have agreed different terms in writing. Fees do not include travel, accommodation or any taxes that apply to you. Fees for company programmes are set out in the written proposal for that programme. 5. Changes, cancellations and refunds - By you. You may cancel an enrolment for a scheduled course by telling us in writing at least fourteen days before it starts, and we will refund the fee in full. Between fourteen and seven days before the start, we will refund half the fee. Within seven days of the start, or once you have been given access to online course material, no refund is due, although we will try to transfer you to a later cohort where that is practical. - By us. If we have to reschedule or cancel a course, we will offer you a place on the next available cohort or a full refund of the fee paid. We are not responsible for travel or accommodation costs you incur. - Substitutions. You may transfer your place to a colleague at no charge, provided they meet the entry requirements and we are told before the course starts. 6. Company programmes Company programmes are scoped in a written proposal covering content, dates, participant numbers, fees and any minimum engagement value. Changes to an agreed scope, dates or participant numbers may change the fee, and we will confirm this in writing before proceeding. Each party will keep the other's commercial information confidential. 7. Your conduct We expect participants to take part respectfully and professionally, to complete their own assessments, and not to record, copy or redistribute sessions or materials without our written permission. We may remove a participant who behaves abusively, disrupts a session or breaches these terms, without refund. 8. Completion and certification Where a course includes assessment, completion is confirmed only when the assessment requirements have been met. Our certificates of completion record attendance and assessment; they are not a professional licence or qualification awarded by a regulator. 9. Course materials and intellectual property All course materials, frameworks, templates, recordings and the content of this website belong to PSSA or its licensors. You may use them for your own learning and internal work, and you may not resell them, publish them or use them to deliver training to others without our written permission. 10. What we do and do not promise Our courses provide professional training, not legal, procurement, tax or investment advice, and you remain responsible for the commercial and compliance decisions you take. We do not guarantee that you will win any particular contract or opportunity. We provide our courses with reasonable skill and care, and nothing in these terms excludes any liability that cannot be excluded by law. Otherwise, our total liability in connection with a course is limited to the fee you paid for it, and we are not liable for loss of profit, loss of contracts or other indirect loss. 11. Enquiries and personal information We handle the information you send us as described in our Privacy notice. 12. Events outside our control We are not liable for delay or failure to deliver a course caused by events beyond our reasonable control, including venue failure, industrial action, civil disturbance, public health measures or the loss of essential services. Where this happens we will reschedule the course or refund the fee. 13. Changes to these terms We may update these terms. The version published on this page when you enrol is the version that applies to that enrolment. 14. Governing law These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction over any dispute. We will always try to resolve concerns with you directly first; please contact us using the details on our Contact page. Last reviewed: September 2026.